Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
Return Policy for Animal Supplements
We stand behind our products and want you to be completely satisfied with your purchase. If you’re not, we’re here to help.
• Partially Used Products: Unsatisfied customers may return partially used animal supplements (no less than 50% used) for an in-store credit. Products must be returned within 14 days of delivery and include proof of purchase. The in-store credit will be issued for the original purchase price, less any shipping costs. The credit will be issued once products have been received and inspected.
• Unopened Products: Unopened animal supplements in their original packaging may be returned within 14 days of delivery for an in-store credit. Proof of purchase is required, and the credit will be issued for the original purchase price, less any shipping costs.
How to Return:
1. Contact our customer service team to initiate a return.
2. Package the product securely, including proof of purchase.
3. Ship the package to the provided return address. Customers are responsible for return shipping costs unless the product is defective or the order was incorrect.
Exclusions:
• Products damaged due to misuse or improper storage are not eligible for return.
• Returns without proof of purchase may be denied.
For questions, contact our customer service team at animalscience@protonmail.com
CDN Animal Science INC.
1146 Greig Ave, Brentwood Bay, BC V8M 1J6
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